NPS survey

Customer Survey Results Show Continued Trust in Ursviken

May 18, 2023

We recently held a NPS-survey to find out how our customers have experienced working with us. We are happy to report that our customers have given us a NPS score of 22, which is a 3-point increase from 2021! Some of the most common terms our customers used to describe Ursviken and Ursviken products are reliable, quality and knowledge. Special thanks were received from customers who still have even 30+ year-old machines in daily use.

“For more than 20 years I have being communicating with Ursviken and they give us the best support on spare parts and problem solving to make sure our machine is working with maximum capacity.”

“Ursviken stands for quality and flexibility in their machines. Good service department with good treatment.”

We thank all of our customers and partners for your valuable feedback and strive to serve you even better in the coming years!